• Characteristics of the flood event (depth, velocity, duration, timing, etc.)
• Type of property e.g. single storey, two storey etc
• The amount and type of property damage and losses
• Whether flood warnings were received and acted upon
• Previous flood experience and awareness of risk
• Any coping strategies developed following previous flooding
• Having to leave home and live in temporary accommodation
• The clean-up and recovery process and associated household disruption
• Frustration and anxiety dealing with insurance companies, loss adjusters, builders and contractors
• Pre-existing health conditions and susceptibility
• Increased anxiety over the possible reoccurrence of the event
• A loss in the level of confidence in the authorities perceived to be responsible for providing flood protection and warnings
• Financial worries (especially for those not insured)
• A loss of the sense of security in the home
• An undermining of people’s place identity and their sense of self (e.g. through loss of memorabilia)

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